Privacy policy

Are you concerned about how your personal information is handled in this online store? Then you’ve come to the right place!

Below you will find information on how we at brilliantejewelry.com manage personal data, as well as information about your rights as a registered user with us. We hope you find what you’re looking for here. You can of course also contact us if you have any questions regarding our handling of your information. We prioritize safety and transparency in this area, and we take your inquiries seriously!

Data Controller:

Name: https://brilliantejewelry.com - Jewelry & Accessories
Company Name: org.nr 932 442 884
Contact Person: Send an email to: info@brilliante.no
Phone: Communication occurs via chat or send email
Email: info@brilliante.no
Address & Return Address: Dønnaveien 9, 8820 Dønna, Norway (return address)

Why do we process personal data?

We collect and process personal data to offer visitors to our websites the services and products they request. We also want to provide better and more relevant content to each individual customer, as well as to create good and long-lasting relationships with our existing customers.

When do we process personal data?

Below is a list of when and how we process personal data in specific cases. Note that all processing is based on consent, except for data collection during purchases, where certain information must be provided to complete the purchase. In this case, the legal basis for processing is contract establishment.

Newsletter:

  • Where: The online store’s newsletter
  • What is stored: Email address.
  • Purpose for personal data: To send out newsletters.
  • Storage period: Indefinitely. Until you unsubscribe from the newsletter or request deletion.
  • Legal basis for processing: Consent.
  • Security: The information is stored on a secure server. Contact us for further information about security.
  • Data processors: Proisp
  • Third-party data processors: Shopify - GetaNewsletter - Proisp

Purchases in the online store:

  • Where: In the store’s checkout/cash register
  • What is stored: First name, last name, phone number, email, street address, postal code, city, product name, quantity of goods, selected shipping options, name of selected payment method (e.g. Klarna Invoice) and price is also stored. Social security and personal numbers are only required when using financing services and are not stored in the online store. Social security and personal numbers are collected and processed only by the payment provider. Company name, organization number, and contact person are required for business purchases.
  • Purpose for personal data: To complete a purchase in this online store, name, address, and contact information are required for executing payment and shipping of goods, as well as sending invoices where applicable. Contact information may also be used to reach out to the buyer regarding the purchase. Social security and personal numbers are used by the financing provider to perform a credit check in connection with the use of invoice and financing services. The information will also be used for accounting purposes.
  • Storage period: Personal data is stored in accordance with the Accounting Act, and normally for 10 years after the end of the financial year. If an agreement for extra warranty on the product has been made, the information will be stored as long as the warranty is valid, but not less than 10 years.
  • Legal basis for processing: Necessary for contract establishment/purchase and for accounting.
  • Security: The information is stored on a secure server. Contact us for further information about security.
  • Third-party data processors: Vipps, Kustom (Klarna), DNB Accounting, and Google. Shopify. Posten/Bring.

Contact Form/Customer Inquiries:

  • Where: Contact form in the online store
  • What is stored: First name, last name, phone number, email + inquiry.
  • Purpose for personal data: The information is used to respond to your inquiry. If you have previously submitted an inquiry registered under the same name, phone number, or email address, we will be able to see your inquiry history. We do this to respond better to your questions, especially if they are related to previous inquiries or purchases.
  • Storage period: The information related to your inquiries is stored as long as necessary to respond to your inquiries.
  • Legal basis for processing: Consent.
  • Security: The information is stored on a secure server. Contact us for further information about security.
  • Third-party data processor: Proisp.

Creation of Customer Profile in the Online Store:

  • Where: Under “My Account/Create Customer”
  • What is stored: First name, last name, address, phone number, password, and email address.
  • Purpose for personal data: The information is used to create a customer profile for you. In your customer profile, you can see purchases you have made in the store, as well as edit and customize the personal data you have provided to us. You can also subscribe to newsletters in your customer profile.
  • Storage period: The information related to your customer profile is stored until you request it to be deleted.
  • Legal basis for processing: Consent.
  • Security: The information is stored on a secure server. Contact us for further information about security. Proisp.

Cookies:

This online store uses cookies, or so-called information cookies, to provide you with a better user experience across all channels. The use of cookies is based on consent through cookie settings in your browser, as well as your continued use of our pages. Are you curious about our use of cookies and how you can manage their use?

“We use Meta Platforms, Inc. (Facebook/Instagram) to track and analyze customer activity through the Meta pixel. This helps us measure the effectiveness of our ads and improve the shopping experience. Data shared may include page views, product views, and purchase information.”

Read more here.

What is the legal basis for the online store’s processing?

brilliantejewelry.com processes certain types of personal data. The types of data we process can be found in the overview above. Our legal basis is in most cases consent, with one exception. This means we collect and process personal data based on consent from the data subject. However, for purchases in our online store, the legal basis is not consent, but necessity for contract establishment, in addition to statutory bookkeeping requirements.

Your Rights

Access to Your Personal Data:

If you are registered in our systems, you have the right to access the data we have about you, should you wish to do so. This means you can receive the data sent to you, or you can be informed about where to find this data. In some cases, we may need to ask for additional information about you to confirm your identity before you can access this. Contact the data controller if access is desired.

Correction of Your Personal Data:

If you are registered in our systems and believe that we have registered incorrect information about you, you have the right to have this data corrected, or you may gain access to correct it yourself. In some cases, we may need to ask for additional information about you to confirm your identity before you can access this. Contact the data controller if correction is desired.

Deletion of Your Personal Data:

If you are registered in our systems, but wish for us to delete the information we have about you, you have the right to do so. If you wish to delete your data, please contact us via email at info@brilliante.no. We reserve the right that there may be reasons in some cases that prevent immediate deletion of the data, especially if you have entered into a contract with us, and this data is necessary for the maintenance of this contract. In some cases, we may need to ask for additional information about you to confirm your identity before we can perform this. Contact the data controller if deletion is desired.

Restricting the Processing of Your Personal Data:

If you are registered in our systems and wish to restrict the processing of your personal data, you have the right to request this. You can request that specific forms of processing cease, or you can request that we stop all processing. We reserve the right that there may be legal reasons in some cases that prevent such restrictions on processing. Deletion of data may then be an alternative if general restrictions are not possible according to current regulations. In some cases, we may need to ask for additional information about you to confirm your identity before we can make the changes. Contact the data controller if restricting processing is desired.

Data Portability:

If you are registered in our systems and the collection and processing of these personal data are performed automatically and based on consent, you have the right to transfer this data to other providers. You can request this from us, and you have the right to receive this information in a structured, commonly used, and machine-readable format. You may also have the right to have this data transferred directly from us to another provider if this is technically feasible. In some cases, we may need to ask for additional information about you to confirm your identity before we can perform this. Contact the data controller if transferring or moving your personal data is desired.

Withdrawing Consent for the Processing of Your Personal Data:

Except for information you provide in connection with purchases, all processing of personal data at brilliantejewelry.com is based on consent. You have the right to withdraw your consent at any time, and the processing of this personal data for the relevant purpose will then cease. If the information is only used for the purpose you are withdrawing your consent from, the information shall also be deleted. In some cases, we may need to ask for additional information about you to confirm your identity before we can perform this. Contact the data controller if you wish to withdraw your consent for one or more processing activities of personal data.

Complaining About the Processing of Your Personal Data:

If you wish to complain about how your data is being processed, or anything else related to your personal data, you have the right to do so. We hope you will send an email or contact the data controller in another way (contact information for the data controller can be found at the top of this page). The data controller is responsible for upholding your rights and will assist you with any questions you may have.

You also have the right to contact the Norwegian Data Protection Authority (Datatilsynet) if you disagree with decisions or methods of processing.